By Denis Sutherland, email@example.com
Earlier we told you about Service Level Agreements and why they are crucial to your business.
Now we’re going to discuss running SLA reports, which is one part of managing your SLAs. Reports are important because they define the minimum service above which the servicer delivered is deemed acceptable. SLA reports document the service provider’s adherence against contractual obligations. Therefore, the reports are often less detailed than performance reports used by network operators.
March 14 – 17, 2011
By all accounts, Satellite 2011 is shaping up to be the headliner event of the year, with record-breaking attendance likely to exceed 10,000. There’s no better place to come together with the brightest minds in the global satellite community. The challenge is, with so much to see and do, how to make best use of your time.
As a major sponsor of Satellite 2011, here’s a heads up of what you can expect to see from iDirect.
DistribuTECH was held last week, Feb. 1-3, and we’re happy to report it was a busy show for iDirect. We had a lot of attendees stop at our booth to learn how iDirect technology can help utilities realize the goal of making their grids ‘smart.’
The show proves that the Smart Grid is no longer just a concept, but is a reality. With iDirect, utility companies can support real-time applications such as SCADA, Voice- or Video-over-IP in any geographic location and under any weather condition. To learn more listen to our webinar or watch the video.
“Cellular Backhaul: 3G and Beyond” Wednesday, Feb. 23, 10 a.m. EST
Due to popular demand we are bringing back our webinar series in 2011. Our first webinar will showcase “Cellular Backhaul: 3G and Beyond” hosted by iDirect’s Director, Verticals Marketing, Richard Deasington. Deasington will discuss the demands for 3G services in developing countries. This involves the use of VSAT to extend 3G networks in developed countries and how iDirect is responding to these needs with our SCPC Return and Multicast Fastpath technologies, which let operators use their existing platforms to address these higher bandwidth applications.
If you’re going to be at CABSAT 2011, be sure to stop by and see us. We’ll be at Booth #Sf-11. Join us to see live demonstrations of:
- SatManage – our web-based software solution for the automation, monitoring, and integration of hybrid networks and NOC-based applications, designed to enable large-scale, complex networks to run more efficiently
- Schedule an appointment for a Cellular Backhaul demonstration – see how your company can profitably and more easily offer cellular services to millions of potential new customers