Category Archives: Related

Sky-Stream Launches New IP-TV Streaming Service Based On iDirect’s VSAT Platform

Sky-Stream and iDirect to present live demonstration during CABSAT show in Dubai

Herndon, Va., February 8, 2011 – VT iDirect, Inc. (iDirect), a company of VT Systems, Inc. (VT Systems), today announced that Sky-Stream FZ LLC, a Dubai-based provider of connectivity and satellite service solutions, has launched a satellite IP-TV streaming service over the iDirect platform. The recreational service, which utilizes the Apple TV platform, allows customers in the Middle East and Africa to immediately access on-demand programs in remote locations where such services are not accessible. iDirect is a world leader in satellite-based IP communications technology.

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Alldean Satellite Networks Switches To iDirect Evolution Platform For VSAT Service In Africa

 

Network upgrade provides enhanced stability, efficiency for customers

Herndon, Va., February 2, 2011 – VT iDirect, Inc. (iDirect), a company of VT Systems, Inc. (VT Systems), today announced that Alldean Satellite Networks Kenya Limited (Alldean), a complete satellite solutions provider based in Africa, has switched its VSAT service to iDirect’s Evolution platform. The move allows Alldean to improve the reliability and efficiency of its service for customers, including financial institutions (banks and insurance companies), telecommunication providers, government institutions, non-governmental organizations, and enterprises. Alldean has purchased a Universal 5IF satellite hub, as well as several Evolution X3 remote routers for its customer sites. iDirect is a world leader in satellite-based IP communications technology.

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iDirect Financing: Your Direct Line to Business Growth

By Josh Cohen, Manager, Sales Development

At iDirect we’d like to announce new financing options we’ve put in place to help you buy iDirect equipment. Take advantage of iDirect’s network of finance partners and allow us to help you grow your business in today’s thriving technological environment. By leveraging financing, companies of any size can benefit.

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Customer Satisfaction Reaches All-Time High

One of our main goals each year is to serve every customer’s needs to the best of our ability. We were pleased to see our 2010 customer survey reflect such favorable results. Ratings reached a record 97 percent in overall satisfaction with our products and services, and exceeded 90 percent across many key categories, including hardware, software, order fulfillment, sales staff, and culture and values.

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Make Sure When You Ship iDirect Products Your Ship Comes in Legally

Dennis SalveyBy Dennis Salvey, Trade Compliance Manager

Compliance may be something you don’t think of often, but you’ll think of it really quickly if your company was faced with a potentially large fine or other type of penalty including civil and criminal charges. Performing the necessary due diligence in advance of any export transaction can help avoid these costly mistakes.

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Retain Customers with Service Level Agreements

Denis SutherlandBy Denis Sutherland, Systems Engineering Manager

A Service Level Agreement (SLA) is essentially a contract between you and your customer stipulating that your company will respond to any crisis or critical requirement within a specified amount of time.  For example, you could write into your SLA that if a customer’s network crashes, tier one support will respond with a phone call within 30 minutes and start to troubleshoot. With this kind of guarantee, customers will be more willing to sign on for service or an upgrade to their own network with your offered technology.

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NewCom International: Fourth-Fastest Growing Teleport

We were excited to read that our partner, NewCom International, is ranked as the fourth fastest-growing teleport in the world for 2010, according the World Teleport Association (WTA). NewCom provides much-needed VSAT coverage in Africa, Latin America, Central America, and the Caribbean, all with the help of iDirect’s Evolution platform.  How did NewCom experience a 45 percent growth rate in this rocky economy? It’s a fascinating story and you can learn more here.

iDirect Spans Globe to Help You Expand Your Business

Don’t miss the unveiling of iDX 3.0 along with demonstrations of several new technology developments at a range of expos in 2011. We’ll be appearing at many events both in the United States and abroad. We hope you’ll stop by to see us so we can help you optimize your network for maximum performance, allowing you to grow your business.

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OmniAccess Launches Broadbeam Ultra VSAT Service Based on iDirect Evolution Platform For Yachting Customers

20 Megabit service sets new standard of high-speed broadband for super- and mega- yachts

Herndon, Va., January 18, 2010 – VT iDirect, Inc. (iDirect), a company of VT Systems, Inc. (VT Systems), today announced that OmniAccess S.L., a leading communications provider to super and mega-yacht owners, has launched BroadBEAM Ultra, the latest addition to its line of maritime VSAT broadband services. The service is based on iDirect’s next-generation DVB-S2 Evolution platform, leveraging its maximum efficiency gains to offer unparalleled single-link speeds to yachting customers across the Caribbean and Mediterranean. iDirect is a world leader in satellite-based IP communications technology.

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iDirect Government Technologies Welcomes New Board Members

Herndon, VA, January 12, 2011 – iDirect Government Technologies (iGT), which brings bandwidth-efficient, scalable and highly secure satellite-based IP communications to government and military organizations, announced today the appointment of a new Proxy Board and new members of its Board of Directors, effective October 28, 2010.

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